Do's and don'ts
When setting up your local recruitment partnership initiative it will always be a case of finding an approach that works for your locality and that best fits the partners you are working with. The following Do’s and Don’ts will help:
Do
- Research the market – talk to people who have set up a brokerage as their experience will prove invaluable.
- Develop a business case - tailor it to meet your employers’ requirements.
- Gain commitment from all partners – full employer commitment is vital for a brokerage to work. The best scenario is to commit a member of Trust staff to work with Jobcentre Plus and any other partners to run the brokerage.
- Develop a solid governance structure – employers must be involved. Ideally, establish an employer-led Advisory/Stakeholder Group to agree project objectives, set performance standards, assess progress, analyse outcomes, unblock barriers and modify the brokerage as it progresses.
- Focus on high performance standards – your brokerage will stand or fall by its recruitment and retention results.
- Ensure you have adequate personnel – your brokerage can only function if it has enough staff. You need capacity to cover sickness, leave and staff turnover.
- Make sure your operation is properly funded.
- Base your brokerage at the best possible site – a hospital or health centre location allows good access for local people and allows senior health managers to build a good rapport with brokerage staff.
- Have a robust data collection system in place.
- Celebrate your successes – you can showcase individual and partnership achievements to inspire staff and partners at all levels, and attract additional employers, jobseekers and funding bodies.
Don't
- Underestimate the power of partnerships – regular engagement with your partners is necessary to get the right people into the right jobs.
- Locate your brokerage at a site with no prospect for growth – ideally find a space that gives you the potential to expand in the future.
- Lose sight of the organic nature of your business – it will need to change and adapt to change and grow to meet demands. A flexible model will allow you to do this more easily.
- Forget the power of engagement – organise a series of presentations to managers and heads of department to explain the benefits of the brokerage to gain support and commitment to the project. And keep up the dialogue.
- Miss an opportunity to promote what you do – build up contacts with jobcentres, recruitment agencies and partners to get referrals to your brokerage. You can promote it to the public via the local media.
- Be afraid to start small – your main focus can be on entry level jobs to start with and then over time, you can take on other job roles.